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This policy describes exactly what data 639clube collects when you access your account, make a deposit through GCash, Maya or Bank Transfer, or browse the lobby — and what you can do about it. We keep the language plain so you know where your information goes, who sees it, and how to raise a question directly with us.
When you open an account on 639clube, we collect the details you provide during registration — your name, contact address and account credentials. When you carry out a transaction, our system records the method you used (GCash, Maya or Bank Transfer), the transaction reference, and the timestamp. We do not store your full e-wallet PIN or your bank login credentials; those are held by your payment provider. We also collect device and session data — the browser type, screen resolution and session duration — to keep the site working correctly on the handset you use most. This data lets us show you your correct account balance, match your deposit records to your wallet and respond accurately when you raise a support question. Data collected through third-party payment flows is subject to the respective provider's own policy: GCash's, Maya's or your bank's. We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. Availability of this service depends on local law and is open only to members in eligible regions.
Not every service you touch when using 639clube falls under this single policy document. Understanding the boundary helps you know exactly who to contact when a question comes up about your data.
Your login credentials, session history and account wallet balance are fully within this policy. If you want to review or update these records, the account dashboard is the first place to check after you log in.
Deposit and withdrawal records that pass through GCash, Maya or Bank Transfer are logged on our side. The data your payment provider holds on their own platform falls under that provider's separate privacy terms, not ours.
Game tiles, lobby layout and promotional displays do not collect personal data on their own. Any preference data we infer from your browsing session — such as recently opened game categories — is tied to your account and covered here.
Links to external sites, payment provider portals or identity-verification services that open outside 639clube are outside the scope of this policy. Once you leave our domain, the external service's own policy applies.
You have real, exercisable choices over the data we hold. Start in your account dashboard: after login, your profile section shows the contact details and preferences currently on file. If anything is out of date — a phone number tied to your GCash, a changed email address — you can edit it directly from that screen without needing to contact support first. For records you cannot edit yourself, such as completed transaction logs or account-creation timestamps, you can raise a data-review request through our support channel. We will locate the relevant records, confirm what we hold and, where applicable law permits, provide a copy or correct an error. If you want to know specifically what data is linked to your account, write to us with your registered contact detail and the nature of your request. We aim to acknowledge every request within a reasonable period and will keep you updated on progress through the same contact path you used to reach us.
Log in and open your account dashboard. The profile section lists the contact details, linked payment methods and session history currently on file for your account.
Update your phone number, email address or GCash-linked contact directly in your profile settings. Changes take effect immediately and are reflected in future transaction communications.
If a record looks wrong or you want a copy of what we hold, contact our support team with your registered detail. We will locate the data in question and respond through the same channel.
If you want your account closed and data handled accordingly, contact support directly. We will walk you through the steps and explain the retention period that applies after closure under local law.
Privacy questions are handled through the same support channels you use for account and payment help. Reach us through any of the paths below, and include your registered contact detail so we can match your message to the correct account record.
Open the chat icon from any page on 639clube. State that your question is about the Privacy Policy; the agent will route it to the right person and keep you updated in the same thread.
Send your privacy request to our support email address shown on the Contact page. Include your registered email or phone number so we can locate your account record without delay.
Log in and navigate to the Help section inside your account. You can submit a policy-related question from there, and the response will appear in your message inbox alongside your account notifications.
We apply access controls so that account data is only reachable by the systems and team members that need it to process your request or respond to your question. Cookies on 639clube serve session and preference purposes — they keep you logged in across pages and remember your last-used account view. You can manage cookie preferences through your browser settings; turning off non-essential cookies does not stop you from logging in or making a deposit. We do not sell your personal data to third-party advertisers. Where data is shared — for example, passing a transaction reference to GCash or Maya to match a deposit — it is limited to what is needed to complete that specific action. If this policy changes materially, we will post an updated version here with a revised effective date at the top of the page.
Account records are accessible only to the internal processes and support staff that need them for a specific task. We do not allow open access to personal data across unrelated team functions.
Session cookies keep your account view intact while you browse the lobby. Preference cookies remember settings you have chosen. You control non-essential cookies through your browser; removing them does not affect login.
When a GCash, Maya or Bank Transfer deposit is processed, we pass only the reference data needed to match the transaction. Full wallet credentials stay with your payment provider at all times.
Material changes to this policy are posted here with an updated effective date. Check this page periodically; continuing to use your account after a change is posted means you have seen the updated version.
These are the questions we hear most often about how data is handled on 639clube. If your question is not here, reach us through live chat or the account Help section.
We collect the name, contact address and account credentials you provide at registration. Once you make a deposit, we also record the payment method you used — GCash, Maya or Bank Transfer — along with the transaction reference and timestamp. We do not store your e-wallet PIN or bank login.
Yes. Log in and open your account dashboard to see the contact details, linked payment methods and session records currently on file. For records not shown there — such as historical transaction logs — contact support with your registered detail and we will locate and share what we hold.
Go to the profile section in your account dashboard after login. You can update your phone number, email address and other contact details directly from that screen. Changes apply immediately. If a record cannot be edited there — for example, a historical deposit entry — raise it through live chat or email support.
Only the transaction reference data needed to match a deposit or withdrawal is passed to GCash, Maya or your bank. We do not share your full account profile with payment providers. Each provider handles that limited data under their own privacy terms, not under this policy.
We retain account data for a period after closure as required by applicable local law. The exact duration depends on legal requirements in eligible regions. If you want details specific to your account, contact support after submitting a closure request and we will explain what applies.
Reach us through live chat on 639clube or by email at the address shown on the Contact page. Include your registered contact detail so we can match your message to the right account. We will acknowledge your request and follow up through the same channel you used.